Your details
Privacy policy
We collect only what we need to plan your private experience, and we never sell or share it for marketing.
What we collect
- Name, email and phone number
- Preferred dates, party size, pickup location and any notes you share
- For travel advisors: agency name and booking reference
- Basic, anonymous site usage to improve our pages
How we use it
To reply to your enquiry, prepare a proposal, arrange vehicles, guides and reservations, process deposits and refunds, and send updates about your experience.
Payments
Deposits and balances are processed securely. We never see or store your full card details.
Who sees it
Only our team, and only the suppliers needed for your arrangements (for example a restaurant or venue reservation). We do not sell your information.
How long we keep it
We keep enquiry and booking records as long as needed to serve you and meet legal and accounting requirements.
Your choices
You can ask us at any time to see, correct or delete your information by emailing info@torontostorytours.ca.
Questions? Contact us or email info@torontostorytours.ca.