For the trade
Toronto operators, travel advisors & cruise lines
Where Every Street Has a Story. Ours are told by the people who worked them. We are Toronto-based concierge guides — retired journalists and retired police officers — who board your coach or host your guests on ours. Fully insured, TICO certified, and available in English, French and Italian.
View private and step-on guide-only services →Request a quote
How we follow up
Within 1 business day
A real person — not an auto-responder — confirms your dates, group size and pickup point, and flags anything that affects timing.
24 hours
If we have not heard back from you, an automatic reminder goes out so no request is left sitting in an inbox.
48–72 hours
You receive a written quote with inclusions, guide credentials, insurance and TICO details, plus a hold on your date.
2 weeks before travel
Final itinerary, guide name and mobile number, meeting point and driver instructions are sent to your operations contact.