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Toronto Story Tours

Destination Toronto · Member

Toronto Story Tours Is a Proud Member of Destination Toronto

Destination Toronto's membership profile asks visitor-experience businesses to identify the services they provide. This page sets out, point by point, what Toronto Story Tours offers as a member.

Toronto Story Tours — a division of JS Professional Services — operates private, concierge-level Toronto tours led by retired journalists and police officers who worked these streets. Fully insured and certified, serving individual guests, international groups, cruise lines, receptive operators and tour operators.

Visitor services we provide

The categories below follow Destination Toronto's membership profile.

Electronic booking system

Visitors book online through our live booking system: every date shows real-time availability, confirmed departures are removed the moment a deposit is secured, and guests receive an instant confirmation email with a booking reference. Deposits and balances are processed by secure credit-card payment.

Tour operator & wholesaler relationships

We actively work with tour operators, receptive operators, travel advisors, cruise lines and group planners. Private departures, net-rate arrangements and custom itineraries are available for trade partners through our dedicated operators desk.

Behind-the-scenes & VIP services

Our guides are retired journalists and police officers who spent careers inside the city's newsrooms, courts and neighbourhoods. Tours include insider access, stories and vantage points no scripted sightseeing product can offer — private, concierge-arranged, and tailored to each party.

Multilingual services

Tours and guest communications are offered in English, French (Québec French) and Italian, across our website, booking confirmations, printed stop handouts and on-tour guiding.

Bus & motor coach services

We arrange and guide groups from 2 guests up to full 56-passenger motor coaches, including step-on guide service for visiting coaches, cruise-ship pier pickups, and hotel or airport meet-and-greet.

Travel trade ready

Destination Toronto asks members to identify their ability to work with tour operators and wholesalers, and to participate in Travel Trade opportunities. Toronto Story Tours is built for exactly that:

  • Net rates and commission structures for operators and advisors
  • Custom group itineraries with dedicated departure times
  • Cruise-line and shore-excursion coordination around ship schedules
  • Group and trade booking desk with reference-tracked confirmations
  • On-request quotes — no obligation, answered within one business day

See the booking system working

Our live tour calendar shows every date's real availability. Dates become unavailable the moment a deposit is confirmed — the electronic booking capability Destination Toronto's profile asks about, demonstrated end to end.

Insurance, certification and standing

  • Fully insured and certified tour operation
  • TICO-registered retail travel partner arrangements
  • Member-aligned with the Tourist Guide Association of Toronto
  • Canadian-owned, Toronto-based corporation
Certificate available on request

Member & trade contact

For trade references, partnership enquiries or a demonstration of our booking system, contact us directly.

Contact Toronto Story Tours

Toronto Story Tours is a current member of Destination Toronto. The member seal appears in the certification band across the site.